Nick Regian

4

02/01/2026

4

02/01/2026

Greasey

Paul P

1

01/26/2026

1

01/26/2026

McChicken was freaking cold and the elmaco was missing a beef patty and then when I got back them El maco that was cold but it was too later to return because I was already home

Alan Torres

3

01/26/2026

3

01/26/2026

Service was ordinary and the last time few times I've been there, they've gotten my order wrong or forget things. But hey, ok for a quick feed.

Archer Low

5

01/22/2026

5

01/22/2026

All the staff are super nice, should probably give them all raises.

Elos Play

5

01/22/2026

5

01/22/2026

Just had a Big Mac at McDonald’s Kingsford and it hit the spot. Fast service, clean store, and the food was fresh and tasty. Quick, easy, and exactly what I wanted. Would come back.

Skye

1

01/22/2026

1

01/22/2026

My experience at this McDonald’s was absolutely atrocious. My burger was made horribly as the sauce and other things on the burger were only on half my burger very disappointed. They also made my other burger with all the ingredients I requested to have removed and when I went to ask them to remake it, I copped attitude from the female worker with frizzy curly hair. I also an order an ice cream cone which took them way too long to get it out I witnessed the workers walking around drinking their drinks. After about 10 minutes someone came and asked me if I had my order I did not and it took them another 5 minutes to bring me my ice cream. While my friend had to go up and ask where her order was and it still took them 5 more minutes to bring it. I am very disappointed in the service of this restaurant.

A Google User

1

01/22/2026

1

01/22/2026

My experience at this McDonald’s was absolutely atrocious. My burger was made horribly as the sauce and other things on the burger were only on half my burger very disappointed. They also made my other burger with all the ingredients I requested to have removed and when I went to ask them to remake it, I copped attitude from the female worker with frizzy curly hair. I also an order an ice cream cone which took them way too long to get it out I witnessed the workers walking around drinking their drinks. After about 10 minutes someone came and asked me if I had my order I did not and it took them another 5 minutes to bring me my ice cream. While my friend had to go up and ask where her order was and it still took them 5 more minutes to bring it. I am very disappointed in the service of this restaurant.

Lauren Besanko

1

01/14/2026

1

01/14/2026

I never do reviews but this called for nothing less today I went to maccas Kingsford drive through ordered an el Maco burger the girl threw the burger on the counter and the other girl gave me the burger in bag which felt like nothing so I checked the bag seen the box opened it and there was a bun,cheeseburger meat Pattie,cheese and no sauce so I asked the girl isn’t it meant to be a Big Mac with tomatoe and different sauce she looked at it and said yes took the burger and told me to go to next window after long wait came back with burger I checked it and couldn’t believe my eyes they cut the burger Pattie in half and put it back on same burger like as if the money was coming out of their own pockets for the extra meat Pattie I paid for I am still in shock at what they did and can’t believe they get away with this shit never eat here again ever who knows what they are doing to your food I just find it weird that they don’t want to give you what you have paid for or maybe it’s just to hard to do their job properly and they should not work there full stop.

MUHAMMAD NORAIZ ARSHAD

2

01/13/2026

2

01/13/2026

Like if u order drink without ice they will give u less ... what a scam it is

Nicole

1

12/22/2025

1

12/22/2025

Overpriced for such awful service. Chips were frozen they had to be thrown out. Cups half full. Nice one maccas :(

Lauren Rouse

4

11/26/2025

4

11/26/2025

Stopped in here for lunch on our way home to Wollongong. The food came out hot and fresh which was a nice surprise compared to other McDonald's Restaurants I've been to. Tables needed to be cleaned a little more often as it was a little hard to find an empty clean table but it was very busy so maybe that's why no one had cleaned the tables in a while. The booths and soft arm chairs was a nice surprise to what we're used to down in the Illawarra. It just made our visit much more comfortable. I'd recommend this McDonald's to anyone who is around there.

kay ess

1

11/10/2025

1

11/10/2025

Usually drive through for morning coffee and usually fine. But came at 9.30pm at night and worst service. Teenagers at back helping their teen friends. Half the staff gossiping. All chips served super cold. Got my order wrong. Flung the order bag across. No manners. Watched them throw out like 7 bags of hotchips as they went cold. Worst service. Spent 20 dollars and only got half my order. Rest was stone cold had to throw out.

Chelsea

1

10/07/2025

1

10/07/2025

Had issues with the app which didn't process my order and then had to wait 30 minutes just for a McFlurry and Large Fries while everyone else who ordered after me got full meals. Asked for an update and got ignored. Asked the second time after 10 minutes and my order ended up being in the back.

Sarah Liang

1

09/07/2025

1

09/07/2025

Went through drive through at around 3pm on a Sunday. The drive through didn’t appear super busy when I went in but still had to wait a while at the ordering box and the pay window. I just ordered a small frozen coke no sugar and when I finished my order the person said “thank you for no thank you”. I was so confused, I didn’t know what he was trying to say or if I heard him wrong. I wasn’t rude when ordering, maybe I didn’t say thank you? When I went up to the pay station, they had my order incorrect and I had to correct them. Finally, my frozen coke was really dry and icy. I couldn’t even use the straw to drink it I had to spoon it.

Dean “The Kidney Coach”

1

07/07/2025

1

07/07/2025

7/07/25 *Blatantly lied to as the Filet'O'Fish Buns are NOT steamed anymore at this location + the fries were raw* I have been going to Maccas since 1990 and to this particular drive-thru for around 25yrs. Now 2 changes to Maccas are not the fault of this one: (1) The prices are a lot higher (2) The Filet'O'Fish burger is smaller. Not only is the bun smaller, but the fish used to sit outside of it; now it's a smaller bun and the fish is well within + they give you less cheese. This change started around 1-2yrs ago now at all McDonald's (though they publicly deny it). Shrinkflation baby! That said, I assume (A) to save costs eg upkeep of the specialised steamer and (B) to save the 15 or so seconds in the steamer, a lot of Maccas locations-esp at airports and Drive-Thrus-now just toast the fish burger like all of their others. It's a massive change after 3+ decades of having a soft bun to go to this awful hard tasteless thing. So...I usually make a 'special order' and ask for the bun to be steamed. The last couple of x here they've done it, however today, I made the order, asked for confirmation it was steamed at the pick-up window and proceeded to park....NOT steamed! So, I left the car, went inside and asked at the counter for a new one and for it to be steamed. 30sec later the girl comes back saying "It's as steamed as it can be". I then asked to speak to the Manager, who then proceeded to blatantly lie to my face, saying that the "buns come in already steamed" (again, they'resupposed to haveca special steamer in every store); I then heard him asking for another Filet'O'Fish (no mention of streaming). He then hands me the burger with a wry smile on his face...NOT steamed! To top it all off, the fries at Kingsford Drive-Thru have been terrible, usually soggy and/or burnt. They used to be excellent here, crisp, well cooked, well seasoned, but for some reason it changed around 2-3 years ago. Usually I ask for them to be made "fresh to order" but didn't today and what did I receive?...the now expected soggy overcooked fries, but with the addition of RAW and undercooked fries! After the whole Filet'O'Fish ordeal I wasn't going back inside, so I ended up throwing it away...the first time in over 35years of eating McDonald's that I've ever had to do that. Terrible and inedible/uncooked food, extorniate prices, bad customer service filled with lies about their steaming process, as well as the sad realisation that it has come to this, when for so many years this particular Maccas truly was excellent. Avoid.

Laura Camellia

1

06/12/2025

1

06/12/2025

DO NOT EAT HERE! I ordered a delivery from Kingsford McDonald’s for my child and myself. When the order arrived 35mins later. I live 2mins down the road. I was appalled to find my cheeseburger filled with charcoal grime and grease all over the burger. Disgusting how can your staff think it’s acceptable to food poison people and waste their money. This store needs to be reported to food health & safety.

mary

5

04/22/2025

5

04/22/2025

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